Blog — Ghertner & Company

Kayla Swanson

CAI Tennessee, Ghertner Associates Advocate for HOAs During TN’s General Assembly

Several Ghertner & Company associates participated in the Community Associations Institute (CAI) Tennessee chapter’s Advocacy Day at the state capitol in Nashville. Associates and other CAI members spoke with state legislators about several bills being considered that impact HOAs. They also educated them on how HOAs function and self-govern themselves according to the governing documents of each community. Associates met with legislators in all districts Ghertner & Company manages HOAs and several others.

For more information on CAI’s Tennessee Legislative Action Committee and the work it does to advocate for HOAs, please visit https://www.caionline.org/Advocacy/LAC/TN/Pages/Tennessee-LAC-Roster.aspx.

 


Click here to access your homeowner portal to view community information and governing documents or to submit a request.

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Ghertner & Company and Your Developing Community: A Partnership for HOA Success

A new-build home comes with many perks, including the chance to be the first person to live in your home. But what about what is happening outside of your home as the community grows and new homes are built? Who oversees that before homeowners are elected to a Board of Directors for the homeowners association (HOA)?

The Roles of Your Developer and Property Management Company

A community developer can hire a property management company (like Ghertner & Company) to help manage the day-to-day business of the HOA and work at the direction of the HOA Board. The developer serves as the Board until all homes in the community are built and a turnover meeting transitions control of the HOA to the homeowners. Ghertner & Company's goal is to create a long-term relationship with the association's homeowners and help create and operate a healthy community association long after the developer control period ends.

While homes are being built in the community, Ghertner & Company works with your developer to welcome homeowners into the HOA. We will work together to distribute information on HOA dues, payment information and instructions on obtaining items like mailbox or amenity keys. In addition, Ghertner & Company serves as the custodian of the association's books and records. Once a homeowner Board is elected, we assist in developing long-term plans and goals for the HOA. This ensures that an HOA's early due diligence translates into future continued success and financial stability for the owners.

When Do Homeowners Take Control of Their HOA?

The transition from developer to the homeowners occurs at a special meeting held for the purpose of electing homeowners to serve on the Board of Directors. Once the owners are in control, the real work begins! The only thing that ends at that meeting is the developer's control over the functioning of the association, not their responsibility to it.

The New Board’s Key Role in the Foundation of Your HOA

The newly elected Board members now have a huge responsibility. They must ensure that (1) the developer provides the association with all pertinent information, (2) the association reviews that information and questions the developer on any vague or ambiguous issues and (3) the Board develops a strategic plan to go forward from that point.

The purpose of the Board of Directors is to:

Exercise financial responsibility for the community: The Board determines a budget and establishes HOA fees for the community.

Enforce the governing documents: The Bylaws and Covenants of a community outline the rules all homeowners agree to abide by. The Board also can create rules and regulations to detail these expectations further. Remember, the rules are in place to protect property values, not to inhibit an owner's enjoyment of their home or community.

Create community among neighbors: The biggest benefit of HOA living is the community! As HOA leaders, the Board sets the tone for the community in your neighborhood. Many HOAs have social committees that host regular community events for neighbors of all ages. Volunteer to join your social committee or volunteer at a community event to get to know your neighbors.

Partner with vendors for the upkeep of common areas: The Board is responsible for hiring vendors to help with the maintenance of common areas in the community like a pool, clubhouse, entrance or other HOA needs. Ghertner & Company helps obtain vendor bids and ensure these vendors do the work they’re hired to do.

Manage risk for the HOA: Not only does the Board have to think about short-term decisions for the community, but they also must plan for long-term needs. Things like a reserve study to assess the longevity of common areas, having sufficient insurance for the HOA and making sustainable choices can help the HOA be protected from future risk.

Throughout the development process for a new-build community, Ghertner & Company provides community association management excellence for the developer, homeowners and homeowner-elected Board. We partner with you for the long-term success of your HOA, and it’s our goal to see your community thrive for many years to come.

 


Click here to access your homeowner portal to view community information and governing documents or to submit a question.

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Playground Improvements Make a Difference

The Carronbridge HOA Board of Directors recently updated their HOA playground to be more suitable for all age groups instead of just young children. The Board worked with a homeowner committee to determine which equipment would provide the association with the best experience for their small space. The committee and Board ensured the equipment was safe and had a prolonged useful life to ensure it would grow with the community and the owners’ children and grandchildren.

The Carronbridge HOA completed the project with Happy Backyards in Franklin, TN. It includes one large piece of playground equipment and two new benches to ensure the parents and children have a resting place while utilizing this association amenity.


Click here to access your homeowner portal to view community information and governing documents or to submit a request.

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Don’t Get Caught Off Guard: Why HOA Reserve Studies Matter

Financial success and security for homeowners associations can be attributed to several factors. One crucial key is a regular reserve study of the HOA's common elements—things like buildings, roofs, pools or landscaping. It dives deep into expected lifespans, repair costs, and potential replacement expenses for each element. Like a good crystal ball, this analysis helps the HOA predict future financial needs and plan accordingly.

Picture this: your pool's filtration system suddenly goes out. Without a proper reserve fund, the HOA faces several unpleasant options: a special assessment, raising HOA fees or letting the pool become a murky swamp. A reserve study helps avoid these situations by creating a budget roadmap for essential upkeep and replacements. It ensures the HOA has sufficient funds to tackle future challenges without burdening residents.

Beyond the financial benefits, reserve studies provide stability for the community. Residents gain peace of mind knowing their community is financially prepared for unforeseen circumstances. Moreover, the study identifies areas requiring attention, allowing the HOA to maintain common areas and optimize their functionality and safety proactively. This translates to a higher quality of life for everyone, as amenities remain well-functioning and enjoyable.

Reserve studies are essential for responsible HOA management. Regular studies, ideally every three to five years, keep the financial forecast updated and ensure the HOA remains financially resilient. Investing in these studies might seem like an expense, but it's truly an investment in the future of your community, safeguarding its financial stability and enhancing everyone's living experience.

HOA Board members who are interested in having a reserve study done for their community can contact their Ghertner & Company Community Association Manager to get started.


Click here to access your homeowner portal to view community information and governing documents or to submit a request.

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Make Sustainability A Priority in 2024

As resolution-making for 2024 ramps up, make it a goal to make sustainability a priority in 2024.  Making sustainable choices benefits you, your HOA and the environment, and it's easier than you think! See our tips below to help you and your HOA meet sustainability goals.

1.     Prepare your home for the changing seasons and temperatures

  • Seal air leaks around windows and doors to prevent drafts and save on heating costs.

  • Use natural swaps like a mosquito bucket of doom instead of standard pesticides to keep unwanted pests away and your yard safe.

  • When considering your landscaping for the upcoming year, replace your shrubs or trees with native options.

  • Leave the leaves in your yard and landscaping (as allowed in your community) as a free source of mulch and to provide food and shelter for birds and pollinators.   

2.     Save money with sustainable practices

  • Invest in a programmable thermostat: This lets you adjust the temperature automatically to save money on heating and cooling costs.

  • Choose LED lightbulbs: They use less energy and last longer than traditional lightbulbs.  Be sure to turn off lights in spaces or rooms you aren't in to conserve electricity.

  • Conserve water: Fix leaky faucets, take shorter showers and water your lawn less frequently.

3.     Plant native trees and shrubs

Including native trees and plants in your yard or homeowners association common areas provides essential food and shelter to birds and pollinators while saving money. Local organizations like Root Nashville and the Tennessee Environmental Council can help HOAs organize tree-planting days in their communities. In addition, some organizations host free tree giveaways throughout the year, providing easy access to native trees. Click here to learn more about the benefits of native trees.

4.     Visit Ghertner & Company's website for resources

Ghertner & Company's Sustainability Initiative, established in 2018, encourages homeowners associations to adopt sustainable practices through nurturing healthy yards and common areas. Visit our website at https://ghertner.com/sustainability/theinitiative for sustainability tips, a list of informative books, and examples of what other HOAs are doing to incorporate sustainability in their communities.


Click here to access your homeowner portal to view community information and governing documents or to submit a request.

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Ghertner Maintenance & Remodeling Committed to Ongoing Training

The Ghertner Maintenance and Remodeling (GMR) team serves Ghertner & Company-managed communities with various HOA maintenance needs. Each month, the team meets to discuss industry safety tips to ensure compliance and safety on the job. In December, GMR Director Kent Knapp shared the different dangers and solutions for working outside in windy conditions. The GMR team includes licensed and talented carpenters, plumbers, electricians and support staff.

For more information about the GMR services, contact your Community Association Manager or visit https://ghertner.com/ghertner-maintenance-and-remodeling.


 

Click here to access your homeowner portal to view community information and governing documents or to submit a request.

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Ghertner & Company Gives Back to Our Kids

Ghertner & Company presented local Middle Tennessee nonprofit Our Kids with a $600 donation as part of its annual holiday giving. For 35 years, Our Kids has provided medical evaluations and crisis counseling to child sexual abuse survivors.  Executive Director Sue Ford White and Development and Communications Coordinator Jill Martindale received the donation on behalf of Our Kids. To learn more and support Our Kids, visit www.ourkidscenter.com.


Click here to access your homeowner portal to view community information and governing documents or to submit a request.

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Leading by Example for Sustainability

On Thursday, November 9, Ghertner & Company held a reception and workday in honor of its recent recognition as a Tennessee Urban Forestry Council (TUFC) Level Two Arboretum at the corporate office in MetroCenter.  Representing the TUFC were Kevin Bolger, TUFC Council Operations and Program Coordinator, and Michael Davie, TUFC Secretary and Board Member, along with Ghertner & Company's arboretum champion, Patty Ghertner.

Associates celebrated the accomplishment with refreshments in the lobby. In addition, several new trees were planted and certain areas of the arboretum were mulched. The arboretum contains 67 tree species, displaying a wide variety that homeowners associations can consider in their sustainability programs.  For more information on Ghertner & Company's sustainability efforts, visit https://ghertner.com/sustainability/theinitiative.


Click here to access your homeowner portal to view community information and governing documents or to submit a request.

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Village of Burkitt HOA Board President Selected as Men Wear Pink Ambassador

 

Ghertner & Company celebrates Breast Cancer Awareness Month and congratulates Village of Burkitt Board president Scott Levine on being selected as an Ambassador for American Cancer Society’s Men Wear Pink Campaign. Levine has taken up the cause of supporting breast cancer awareness after his wife, Sheila, was diagnosed with breast cancer several years ago.  We want to celebrate that Sheila is now in her seventh year of being cancer-free.

Men Wear Pink ambassadors raise awareness and money to fight breast cancer. As an ambassador, leaders commit to:

- Wearing pink throughout October

- Raising awareness for the cause through their personal, professional and social media networks

- Raising a minimum of $2,500 to help the American Cancer Society fight breast cancer 

Levine was also featured on the local Nashville TV station WSMV4 for his fundraising efforts.

https://www.wsmv.com/2023/10/07/two-nashville-men-raising-breast-cancer-awareness-different-reasons/

To support Levine’s fundraising efforts through the end of October, please go to:

https://secure.acsevents.org/site/TR/RMWP/MWPCY23SER?px=58880516&pg=personal&fr_id=106194&utm_campaign=generic_2016&utm_source=mobile_app&utm_medium=sms&utm_content=unknown&s_src=mobile_app&s_subsrc=sms

 


Click here to access your homeowner portal to view community information and governing documents or to submit a request.

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HOA 5K Builds Community Among Neighbors

Owners in Ghertner & Company managed HOA Nichols Vale in Mount Juliet, TN participate in a 5K

In September, Nichols Vale HOA in Mount Juliet hosted its first-ever HOA 5K Walkathon. Homeowners of all ages participated in this event, which brought them together to walk around the neighborhood. NutriShop of Mount Juliet sponsored the event and awarded prizes to the first three overall winners. 


Click here to access your homeowner portal to view community information and governing documents or to submit a request.

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HOA Board Hosts Vendor Appreciation Lunch

HOA Board members serving HOA vendors. HOA managed by Ghertner & Company

The Board of Directors at the Cottages at Valleybrook HOA recently hosted their preferred vendors for an appreciation lunch. Board members and some committee members took part in the lunch, including cooking BBQ for the vendors to enjoy and talking with the vendors.

 In all, the HOA hosted 16 associates and family members.  All the vendors were very appreciative, stating they had never had a HOA reach out to them for such an event. The vendors in attendance included Evergreen Lawncare and Landscaping, Northwest Exterminating, HOA1Call, Greater Nashville Pool and Ghertner & Company.

 


Click here to access your homeowner portal to view community information and governing documents or to submit a request.

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Ghertner & Company Sponsors HOA Swim Team

Ghertner & Company was a proud sponsor of the Traceside HOA Barracudas swim team during its 2023 swim season. The team included 75 kids ages five to 18, three coaches and a group of parent volunteers. In addition to winning its division this year, head coach Joe Helmer won Nashville Swim League’s Coach of the Year. Way to go, Barracudas!


 Click here to access your homeowner portal to view community information and governing documents or to submit a request.

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Clearing Up Misconceptions: How Ghertner & Company and Your HOA Board Work Together

At Ghertner & Company, the success of your homeowners association is our top priority. We are ready to provide your HOA Board with the property management excellence and support it needs to see your community thrive. The role of a property management company in the daily operations of an HOA is crucial. Still, there are several misconceptions homeowners have about a property management company’s role and the role of the HOA Board.

Misconception #1: My property management company is my HOA.  

Many homeowners think that their HOA Board and the property management company, like Ghertner & Company, are one and the same. That’s not true—they are separate entities. Your homeowners association has contracted Ghertner & Company for support in the daily operations of the homeowners association. Ghertner & Company is a separate business that serves multiple homeowners associations throughout Middle Tennessee.

Misconception #2: The rules in my HOA prohibit my rights as a homeowner.

We know that HOA rules aren’t homeowners’ favorite things. Still, we encourage you to remember that they are in place for the upkeep, safety and enjoyment of your community and to protect the investment you made when you purchased your home.  When all homeowners follow the rules, everyone can feel at home in their neighborhood. To see your community rules, log in to your owner’s portal at www.ghertner.com/owner.

Misconception #3: My HOA’s property management company is the only vendor that serves my community.

It takes a village to run an HOA, and Ghertner & Company isn’t the only vendor making things run smoothly. Landscape companies, cleaning companies, pool companies (if applicable to your HOA), and trash pickup companies are just some of the vendors your HOA may use. If you ever have a question about these vendors’ work, please submit a General Question through your owner’s portal at www.ghertner.com/owner, and your Community Association Manager will respond.

Misconception #4: My HOA Board members are paid for their time and don’t live in my community.

The Board members who lead your community are homeowners just like you! They volunteer their time and talents to support your HOA. The Board makes decisions on behalf of the community. Keep in mind, too, that Ghertner & Company works at the direction of the Board. We provide advice and support to your HOA Board. Ghertner & Company prides itself on our Community Association Managers' relationships with their Boards and the regular training and resources we provide to Board members.


Click here to access your homeowner portal to view community information and governing documents or to submit a request.

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What To Expect When Joining A HOA

You’ve bought the perfect house in the best neighborhood, and now it’s time to move in and enjoy your new community. Your community has a homeowners association, but you’re unsure what to expect as a new HOA member. Read below to learn more about homeowners associations and the things that come with being a part of one.

Property Management

A homeowners association is either self-managed, or the Board of Directors partners with a property management company for assistance with day-to-day operations, homeowner communications, and financial management. The important thing to remember is that the property management company doesn’t run or make decisions for the HOA; your volunteer homeowner Board does. A good property management company will advise the Boards it serves and provide high-quality customer service to the homeowners in the community.

HOA Fees

An important part of a homeowners association is the HOA dues (referred to as maintenance fees at Ghertner & Company) that each homeowner pays to the HOA. These dues help pay for things like the upkeep of common areas, insurance or community amenities. HOA dues are paid monthly, quarterly, semi-annually or annually, depending on the community’s governing documents. If you live in a Ghertner & Company-managed community, you can pay your dues through our web portal at www.ghertner.com/owner.

Rules and Regulations

In an effort to maintain property values in the community and make HOAs a safe, enjoyable place for everyone to live, governing documents outline the rules all owners must follow. For owners who have moved into a Ghertner & Company-managed community, you can view your rules and regulations on the web portal at www.ghertner.com/owner. For potential buyers, please visit https://associationlinks.ghertner.com/ to learn more about your HOA.

Common Amenities

Some communities offer pools, gyms, or clubhouses for all owners to share. It is important for all owners to abide by the rules for these areas. If your Ghertner & Company-managed community has one of these amenities and you need an amenity key, please visit www.poolkey.ghertner.com.

Neighbors and Community

The fun part about living in an HOA community is the people! Some HOAs have welcome committees to help you acclimate to your HOA or social committees that plan events for neighbors to attend. Take the time to participate in these events to get to know your neighbors, or volunteer for one of these committees to get involved.

 

 

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Five Reasons to Serve on Your HOA Board

Homeowners associations (HOAs) manage and maintain common areas, amenities and finances in a neighborhood or community. The Board of Directors is a group of homeowner volunteers who oversee these tasks and make important decisions on behalf of the community. Ghertner & Company partners with Boards in the communities we manage to advise on HOA issues, give day-to-day support, and provide training for Board members to learn more about the best ways to help their communities.

If you are a homeowner, joining the HOA Board can be a great way to get involved in your community. Some reasons to serve on your HOA’s Board include the following:

  1. Have a say in decision-making: As a member of the Board, you will have a voice in important decisions that affect your community. You can help prioritize projects, allocate funds, and ensure that the community is being run in a way that benefits all residents.

  2. Build relationships: Joining the Board is a great way to meet your neighbors and build relationships within your community. You can work closely with other Board members and residents who attend HOA meetings and events.

  3. Gain valuable experience: Serving on the Board can provide valuable experience in leadership, decision-making, and communication. These skills can be useful in other areas of your personal and professional life.

  4. Improve your community: By joining the Board, you can help improve your community in tangible ways. You can work to ensure that common areas are well-maintained, amenities are updated, and rules are enforced fairly.

  5. Protect your investment: By participating in the Board, you can help protect your investment in your home. A well-managed HOA can help maintain (or increase) property values, attract new residents, and create a desirable living environment.

Joining your HOA Board is a rewarding experience that allows you to positively impact your community. If you are interested in getting involved, consider attending HOA meetings and speaking with current Board members to learn more about the responsibilities and opportunities for serving on the Board. You can also contact your Ghertner & Company Community Association Manager to learn more.

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Top Five Reasons to Love Your HOA

While living in a homeowners association (HOA) does have rules and regulations for residents to follow, there are also great benefits to living in an HOA. From protecting home values to fostering community, HOA living does have its advantages, and understanding them will help you appreciate your HOA more.

1. It protects your home value (and may even increase it).

According to the July 2019 Journal of Urban Economics, “houses in HOAs have prices that are on average at least 4%, or $13,500, greater than observably similar houses outside of HOAs”. In addition, a 2022 Homeowner Satisfaction Survey by the Foundation for Community Association Research (FACR) revealed that 68% percent of homeowners in HOAs believe their association’s rules protect and enhance property values. The same FCAR survey found that 89% of homeowners rated their overall experience of HOA living as “very good or good” (67%) or “neutral” (22%).

2. It keeps your community looking clean and in tip-top shape.

When your Board of Directors employs a HOA management company, it can help with day-to-day activities like maintaining front entry signage, common areas, and community amenities. In addition, community rules (outlined in your governing documents) establish individual home maintenance and appearance standards that all homeowners must abide by. 

3. You can enjoy community amenities.

From the pool to your clubhouse or walking trails and gyms, some HOAs provide generous community amenities for all residents to enjoy. If your community has an amenity to enjoy, follow all rules while you utilize it.

4. Your HOA allows you to know your neighbors better and be social.

The heart of a homeowners association is the community! Many HOAs have welcome committees to welcome new neighbors or social committees that plan events for neighbors to gather and get to know each other better. Some communities Ghertner & Company manages host holiday parties, community breakfasts and pool parties to kick off or end the pool season. If your HOA doesn’t have a social committee or welcome committee, contact your Community Association Manager and they can ask your Board about starting one.

5. Your HOA is your voice in the city you live in.

HOA management companies and HOA leaders monitor important HOA issues and legislation in your city and state that affect homeowners associations, such as restrictions on leasing and large leasing companies owning homes in HOAs.


Do you want to learn more about your homeowners association? Log into your Ghertner & Company owner portal today at ghertner.com/owner to view association documents and the community calendar or make a payment.

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September CAI Meeting Recognizes Retiring Leaders

A capacity crowd attended the September Tennessee Community Associations Institute (CAI) luncheon last month. The featured speaker was Davidson County Sherriff Daron Hall who spoke on the challenges and opportunities related to the new county jail facility.

Two long-time CAI leaders were also recognized as both entered retirement. Kathleen Sutherland, Ghertner & Company Director of Training and Development, was honored for her many years of contribution to the leadership and success of the organization. She will continue to serve Ghertner & Company in a part-time capacity focusing on Board training. Sherry Jones, CAI Administrative Assistant, was recognized for her 20+ years of outstanding service to CAI members. 

The Tennessee chapter of CAI provides education and networking opportunities to HOA managers, vendors, and members.  Ghertner & Company supports CAI as an annual sponsor and encourages manager participation in the chapter.

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Congratulations Graduates!

Ghertner & Company congratulates Summerfield HOA Board president Dr. Joyce Neal and daughter, Michelle Scott, on their recent graduations. They both graduated on the same day, Saturday, May 7. Dr. Neal received a Doctor of Education in Leadership degree from Trevecca University and Michelle received a Master's degree in curriculum and instruction in leadership from Middle Tennessee State University. 

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Summerfield HOA and Cumberland River Compact Team Up for Tree Planting

At the end of January, homeowners in Summerfield HOA partnered with Cumberland River Compact (CRC) to plant trees in homeowners’ yards throughout the community. Forty-nine trees were planted, including flowering crabapple, willow oak, American elm, and red maple. 

In addition, homeowner and planting captain, Jen Zimmerer, planted two red maples in the common area of the community that she will also care for. 

CRC donated the trees, which are worth about $200 each, for a total of $10,000. CRC also delivered the trees and provided volunteers to help homeowners plant the trees.  This is a substantial contribution to the neighborhood. Studies have shown a 5-15% increase in the value of homes with mature trees. The trees will also absorb rainwater and reduce the risk of flooding. They will improve air quality, reduce noise pollution and reduce energy costs. These are just a few of the many benefits the trees will bring to the community.

Summerfield HOA property manager John Kidd and all of Ghertner & Company congratulate the homeowners, volunteers, and CRC for a very successful planting event, despite snowstorm delays and frigid temperatures.  

CRC is the lead organization of the Root Nashville campaign, a citywide effort to plant 500,000 trees by 2050. All of these donated trees count towards this restoration initiative. For more information about the Root Nashville Campaign, please visit http://www.rootnashville.org.

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